SharePoint 2013: My Tasks Not Updating

SharePoint 2013: My Tasks Not Updating

Seen the following error messages?

• Sorry, we’re having trouble refreshing your tasks
• Last updated at 1/1/1901 12:00 AM

If you are using a dedicated service account for your My Site hosting web application pool identity and Work Management Service, then you will need to do more than just creating a Work Management Service Application and starting the service.

Let's suppose that we have the following service accounts:

• Work Management Service (honggyem\spworkmgmt)
• User Profile Service (honggyem\spupssvc)
• Intranet (or primary) Web Application Pool Identity (honggyem\spwebapp1)
• My Site Host Web Application Pool Identity (honggyem\spwebapp2)

If you have created User Profile Service and My Site Web Application correctly, you should have correct permissions granted to the farm account, web application pool identity 1 and 2. Since your Work Management Service account is a separate service account, all you need to do is to add that account to the User Profile Service Application's Permissions list as shown below:


Once the above is configured as shown, your aggregated My Tasks in SharePoint 2013 will start functioning. Hope this helps and comment if you are struggling!